1. Introduction
These Terms of Service ("Terms") govern your access to and use of the website at connectrabpo.com and any business process outsourcing services ("Services") provided by "Connectra" LLC ("Connectra", "we", "us"), located at 4 Tepamasjid, Tashkent, Uzbekistan. By using our website or engaging our Services, you agree to these Terms.
2. Services
Connectra provides multilingual customer support, lead generation, staffing and Employer of Record (EOR), and back-office outsourcing services. The specific scope, deliverables, fees and duration of any engagement are defined in a separate written agreement or statement of work between you and Connectra. In case of conflict, that agreement prevails over these Terms.
3. Use of the website
You agree to use the website lawfully and not to attempt to disrupt it, gain unauthorised access, or use it to infringe the rights of others. We may modify, suspend or discontinue any part of the website at any time.
4. Intellectual property
All content on this website — including text, graphics, logos and the Connectra brand — is owned by or licensed to Connectra and is protected by applicable intellectual-property laws. You may not reproduce or reuse it without our prior written consent.
5. Confidentiality
Connectra treats client information as confidential and operates under signed non-disclosure agreements (NDAs) on every engagement. Details of our data-handling practices are set out in our Privacy Policy.
6. Engagement and fees
Fees, billing cycles and payment terms are specified in your engagement agreement. Unless stated otherwise, invoices are due within the period agreed in that document.
7. Limitation of liability
To the maximum extent permitted by law, Connectra is not liable for indirect, incidental or consequential damages arising from your use of the website. Liability under any engagement is governed by the limitations set out in the relevant agreement.
8. Governing law
These Terms are governed by the laws of the Republic of Uzbekistan, without regard to conflict-of-law principles. Any disputes are subject to the competent courts of Tashkent, unless your engagement agreement specifies otherwise.
9. Changes to these Terms
We may update these Terms from time to time. The updated version takes effect when posted on this page, with the "last updated" date revised accordingly.
10. Contact
Questions about these Terms? Email info@connectrabpo.com or write to 4 Tepamasjid, Tashkent, Uzbekistan.