1. Who we are
"Connectra" LLC ("Connectra", "we") is a business process outsourcing company based at 4 Tepamasjid, Tashkent, Uzbekistan. This policy explains how we handle personal data collected through connectrabpo.com and in the course of our Services. For privacy questions, contact info@connectrabpo.com.
2. Data we collect
We may collect: (a) contact details you provide via our forms (name, email, company, phone, message); (b) information you share when you engage our Services; and (c) basic technical data such as IP address, browser type and pages visited, collected through standard analytics.
3. How we use your data
- To respond to enquiries and provide quotes and consultations.
- To deliver and administer our Services under our agreement with you.
- To improve our website and understand how it is used.
- To send relevant updates where you have agreed to receive them.
4. Legal basis
Where the GDPR or similar laws apply, we process personal data on the basis of your consent, the performance of a contract, our legitimate interests in operating and promoting our business, or compliance with legal obligations.
5. Sharing your data
We do not sell your personal data. We may share it with trusted service providers (for example, hosting or analytics) who process it on our behalf under appropriate safeguards, or where required by law.
6. Data retention
We keep personal data only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymised.
7. Security
We use signed NDAs, access controls and monitored environments to protect personal data against unauthorised access, loss or disclosure.
8. Your rights
Subject to applicable law, you may request access to, correction or deletion of your personal data, object to or restrict its processing, or withdraw consent. To exercise these rights, email info@connectrabpo.com.
9. Cookies
Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
10. International transfers
As we serve clients in multiple countries, your data may be processed outside your country of residence. Where required, we apply appropriate safeguards for such transfers.
11. Changes
We may update this policy from time to time. The current version, with its "last updated" date, always appears on this page.