Connectra is an e-commerce BPO partner for online retailers, DTC brands and marketplace sellers. We run dedicated, multilingual teams that handle the entire post-click journey — pre-sales questions, order and shipping enquiries, returns and refunds, and the back-office work that keeps your store running.
Whether you sell on your own storefront or on marketplaces like Amazon, eBay or Shein, we plug into your tools and scale headcount up for Black Friday, holidays and product launches, then back down afterwards — so you pay for the capacity you actually need.